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QMS prezentacja na kilku telefonac

QMS

Queuing system designed to control the flow of customers at frequently visited branches
Technologies

.Net
Android
ASP.NET MVC
Bootstrap
iOS
SignAL r
SQL Server
VueJs
WCF

supported platforms

 

Scope of work

Optimization of client's existing system and extending it with many functionalities

Multilingualism of the system

Dedicated administrator panel for each institution

Mobile application allowing you to download a queue ticket while you are out of the facility

Implementation of online reservations

Implementation of web-based solutions - enabling to run applications on tablets and Linux systems

The QMS queuing system makes the customer realize that they came to a friendly institution. The customer collects the ticket in a transparent way, is informed about the progress of service and is called to the right position at the right time.

It-solve works on the entire IT service of the QMS system, which consists of QMS Profi, QMS Standard and QMS Web. These are tools that we have significantly optimized.

The system works from the level of both a desktop computer, tablet and mobile phone - it allows you to make an appointment online, by downloading a number or making an appointment from a mobile application for Android and iOS.

The customer can monitor the progress of service on an ongoing basis, while the facility administrator sees the current traffic in the facility and has a chance to react to possible events.

The QMS system also ensures the collection of statistical data, which allows to control the efficiency of employees and significantly optimize their work.

 

Solutions

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Challenges
  • Optimizing the existing system to the latest technology.
  • Ensure 24/7 system continuity.
  • Creating a mobile application for booking a queue at the office.
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Solutions
  • Using the latest technology to transform the system into a web version.
  • Implementation of new, key functionalities for the entire system operation.
  • Development of mobile applications for the Android and iOS platforms.
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Benefits
  • Possibility to run the system on any device - tablet, computer or Linux system
  • Remote appointment of visits to institutions using the QMS system
  • Optimizing the performance of the entire system

Project in numbers

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hours of work
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involved people
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Wiktor Sobczyk
Co- Founder, Key Account Manager
Damian Sitek
Co-Founder, Developer