See frequently asked questions
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What services and products do you offer?
What kind of experience do you have in IT projects?
Our team has completed and implemented several dozen projects. We have competence in programming, IT project management, analytics. Our skills and experience are not limited only to code creation. We are able to provide our customers with a comprehensive service - from the idea to implementation and development.
Do you give a guarantee for your projects?
Yes, in the case of systems to be covered by the guarantee, its length and detailed conditions are a separate provision of the contract. After implementation we can also take care of administration, maintenance and development of the manufactured product.
On what basis does the reception of the project take place?
Before signing the contract, we will provide you with a detailed specification and acceptance criteria for the system. Functions that will go beyond the specification will be received on the basis of separate documents and annexes to the original contract. The whole documentation will be presented in an orderly form and the project manager will explain all possible ambiguities.
How many people on the it-solve side are involved in the project?
We work in teams assigned to each project, the size and composition of which depends on the scope of work. Each team is managed by Project Manager who makes key decisions and is responsible for contact with the client.
How quickly can you start working?
Everything depends on the current occupancy rate. At the beginning we always strive to clarify all conditions. We prefer a kind of cooperation, the start of which is planned in advance and each party has a chance to prepare for it.
How do you price projects?
Each realization is valued according to internal procedures. We create a budget taking into account many factors, among others: technology, number of functionalities and their complexity, visual components, etc. The details of each valuation will be discussed after the presentation of the offer.
How do you account for projects?
The orders are settled in two models of cooperation: 1. Time & Material - the offer includes a framework plan for the implementation of the finished system and the estimation of time for its execution. Settlement takes place periodically on the basis of hourly rates, and the specification is created along with product development. Settlement in this model allows for an immediate start of the project and the customer pays for the hours actually worked. 2. Fixed Price - the offer includes an accurate valuation and time of system implementation. The implementation is divided into stages that allow for partial acceptance and billing. This method of settlement works well in projects that have a specification and clearly defined functionalities.
Can we sign a confidentiality agreement?
Yes, we are professional and we keep our cooperation confidential. If you want to protect the information you provide us with, we can sign a confidentiality agreement (NDA).
Do you work with Agile?
Absolutely. Our project managers follow the best principles of agile practices and make sure that every step we take brings business benefits to our client. We focus on delivering valuable software and are flexible in response to changing requirements. We work closely with our clients and regularly communicate all project-related issues.