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      Agendialer

      Extensive system to coordinate the activities of field staff

      Technologies

      .Net
      Android
      ASP.NET MVC
      Bootstrap
      Firebase
      iOS
      Kotlin
      postgreSQL
      SignAL r
      SQL Server
      VueJs

      supported platforms

      Scope of work

      Designing the system core (architecture) and API in a way that allows for further development in many directions, taking into account the specificity of the industry and the concept of the contracting authority's business model.

      Creating an application in the form of a CMS for the main administrator, who can dynamically adjust a certain functional and visual range without the need for assistance of a programmer. This is a functionality that significantly reduces the costs of distribution and implementation of applications for end customers.

      Implementation of extended functionalities, which have influenced the level of attractiveness of the solution and have become part of the idea of a wide ICT platform provided by the company commissioning us.

      Agendialer is a cloud-based platform for small and large companies. It is a tool that combines the functionalities of a telephone customer service system, a CRM system and functionalities that improve the flow of information within the company. The effect of this for companies using the software is to optimize the process of customer service and increase the efficiency of mobile employees.

      Solutions

      home-ico4
      Challenges
      Building a complex backend model that meets the requirements of the customer Need for a solution with the greatest possible degree of customization under the final customer Creating an extensive platform in a limited time Need for integration into the external IVR system
      ico-bulb
      Solutions
      Working with the Agile methodology in order to be flexible in dealing with changing requirements from the ordering party Development of a mobile application for the Android platform and implementation in the google play store Development of a web application for mobile workforce managers Developing a web application to manage the entire platform
      ico-star
      Benefits
      Innovative solution to meet the needs of companies employing mobile workers Coordination and control of field staff through extended service functionalities Significant improvement in the efficiency of mobile employees using the application while performing their daily tasks Optimization of the service process thanks to analysis of data available in the application

      Project in numbers

      ico-time
      0
      hours of work
      home-ico4
      0
      used technologies
      1
      0
      involved people
      ico-keyboard
      0
      thousand of code lines

      Customer opinions

      Kamil Chelstowski
      Board Member, Synnetra
      IT solve is a team of passionate people specializing in .Net. They helped me out with the .Net project from beginning to the end (design, front-end development, back-end, business logic).
      Emil Żak
      CEO / Co-Founder at Ecologic.io
      I found it-solve team as passionate, trustworthy coworkers. I can reccomend them as reliable and experienced partners for any project!
      Maciej Kowalczyk
      Managing Director, Risk and Analysis at Turbine Analytics S.A.
      We cooperated with it-solve in a time& material mode. We were provided a skillful programmer according to our needs to remotely join our team which helped to immediately boost our developing powers without any delays associated with direct recruitment of programmers on a in-house basis.
      Bartosz Dowojna
      Development Specialist, Sweco
      The choice of IT-Solve turned out to be the best decision. A very competent and flexible team that tries to fully understand not only the client's needs but also the broader context before implementation. Their full support as well as valuable comments included completed the project within the set deadline and the assumed budget. I can recommend IT-Solve as a reliable and committed partner.
      Jakub Wójtowicz
      Account Manager at Brand Backup
      We are very pleased with the cooperation with IT-Solve. The product fully met our expectations. Deprived of any defects, exactly as we expected. Cooperation at a very high level, expressively, in constant contact. Certainly in the future we will re-establish cooperation with IT-Solve
      Marcin Ludyga
      CEO
      As a title says - absolutely rock solid cooperation. Thanks to them my client own great and very innovative software. Their unique understanding of customer experience and business psychology is outstanding. 
      Rafał Krakowski
      Execution Director
      IT-SOLVE is a reliable partner that takes a professional approach to complex projects. They can listen to the client and translate it into real effects of their work.
      Marcin Starczewski
      Deputy Head of IT Programming Unit
      We recommend IT-SOLVE as a reliable and professional company. IT-SOLVE has proved to be a very reliable partner. While conducting the work, the whole IT-SOLVE team shows great commitment and high technical qualifications.
      Artur Ochman
      Board Member, Gamuza sp. z o.o.
      IT-SOLVE specialists show great commitment, experience and professionalism. They have very broad technical knowledge in the area of design and implementation of business processes. It-solve is a very solid and reliable technological partner.
      Have a project in mind? Need help with an ongoing one?
      We'll be happy to talk!








        Kamil
        Head of Business Development
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